Behavioral Interview Techniques: What You Need to Know


What are Behavioral Interview Techniques?

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Behavioral interview techniques are a valuable tool used by life coaches to assess a client’s past behavior and experiences in order to predict their future actions. This type of interview focuses on specific instances in which the client demonstrated certain skills or qualities, allowing the coach to gain insight into their abilities, strengths, and areas for improvement.


Behavioral interview techniques involve asking open-ended questions that encourage clients to share detailed examples from their personal or professional lives. These questions typically start with phrases such as “Tell me about a time when…” or “Describe a situation where…”. By prompting clients to recall specific situations, coaches can gather information about their behavior, actions, and decision-making processes.

During the interview, the coach carefully listens to the client’s responses, paying attention to key details and patterns. This helps the coach identify recurring themes, strengths, and areas that need development. The information gathered through behavioral interviews forms the foundation for creating effective coaching strategies tailored to the client’s unique needs.

Benefits of Using Behavioral Interviews

1. Assessing past behavior: Behavioral interviews provide insights into how clients have previously handled challenges, conflicts, and successes. This allows life coaches to understand their clients’ tendencies, decision-making processes, and problem-solving skills.

2. Predicting future actions: Past behavior is often a reliable indicator of future actions. By analyzing how clients have responded to various situations in the past, coaches can make informed predictions about how they may approach similar scenarios in the future. This helps in developing targeted strategies to support their growth and success.

3. Identifying strengths and weaknesses: Through behavioral interviews, life coaches gain a comprehensive understanding of their clients’ strengths and weaknesses. By recognizing their strengths, coaches can encourage clients to leverage these qualities to overcome challenges and achieve their goals. Similarly, identifying weaknesses enables coaches to develop strategies to help clients overcome obstacles and develop new skills.

4. Personalized coaching strategies: The information gathered from behavioral interviews serves as a foundation for creating personalized coaching strategies. By understanding the client’s unique behavioral patterns, coaches can tailor their approach, techniques, and exercises to align with their specific needs and goals. This increases the effectiveness and relevance of the coaching process.

5. Building trust and rapport: Behavioral interviews require active listening and genuine curiosity about the client’s experiences. By creating a safe and non-judgmental space for clients to share their stories, life coaches foster trust and rapport. This trusting relationship is crucial for effective coaching, as clients are more likely to open up, be vulnerable, and fully engage in the coaching process.

Using behavioral interview techniques allows life coaches to gain valuable insights into their clients’ behaviors, strengths, weaknesses, and motivations. This information helps in creating targeted strategies that support clients’ personal and professional growth. By incorporating these techniques into their coaching practice, life coaches can enhance their ability to guide clients towards achieving their desired outcomes.

How to Prepare for a Behavioral Interview

Preparing for a behavioral interview is crucial to increase your chances of success. This type of interview focuses on assessing your past behavior and experiences to predict your future performance. By thoroughly researching the company and position, practicing common interview questions, and developing your answers, you can approach the behavioral interview with confidence. Here are some steps to help you prepare:

Research the Company and Position You Are Applying For

  • Visit the company’s website and explore their mission, values, and culture. Understanding these aspects will help you align your answers with their organizational goals.
  • Read recent news articles or press releases about the company to stay updated on their latest achievements or challenges.
  • Review the job description and identify the key skills and qualifications required for the position. This will enable you to tailor your answers accordingly.
  • Research the company’s competitors to gain a broader understanding of the industry landscape.
  • Utilize LinkedIn to research the background of current employees in similar roles or departments. This can provide valuable insights into the company’s expectations.

By conducting thorough research, you can demonstrate your genuine interest in the company and position during the behavioral interview.

Practice Common Interview Questions

  • Create a list of common behavioral interview questions such as “Tell me about a time when you faced a challenging situation at work and how you handled it.”
  • Consider specific scenarios from your past experiences that highlight relevant skills and qualities.
  • Practice answering these questions out loud, focusing on providing concise yet detailed responses.
  • Record yourself during practice sessions to assess your tone, body language, and overall delivery.
  • Seek feedback from a trusted friend or mentor to refine your answers and improve your interview skills.

Regular practice will help you feel more comfortable and prepared for the behavioral interview, enabling you to respond confidently and effectively.

Develop Your Answers

  • When developing your answers, use the STAR method (Situation, Task, Action, Result) to structure your responses.
  • Start by describing the specific situation or challenge you encountered.
  • Explain the tasks or responsibilities you had in that situation.
  • Detail the actions you took to address the challenge, including any strategies or problem-solving techniques.
  • Finally, highlight the results or outcomes of your actions and emphasize what you learned from the experience.

By following this structured approach, you can provide clear and comprehensive answers that demonstrate your ability to handle similar situations in the future.

Remember, thorough research, practice, and well-developed answers are key to successfully navigating a behavioral interview. By investing time and effort into preparation, you can showcase your skills and experiences in a way that aligns with the company’s needs and increases your chances of securing the position.

III. During the Interview: What to Expect

A. Identify Competencies Being Assessed in the Questions Asked

During a life coaching interview, it is essential to understand the competencies being assessed through the questions asked. This knowledge can help you better prepare and provide relevant answers. Here are some common competencies that may be evaluated:

1. Communication Skills: Life coaches need excellent communication skills to effectively connect with clients and convey ideas. Expect questions that assess your ability to listen actively, empathize, and articulate thoughts clearly.

2. Problem-Solving Abilities: Life coaching often involves helping clients overcome challenges and find solutions. Interviewers may ask about your problem-solving approach and how you handle difficult situations. Be prepared to provide examples of how you have helped others navigate through obstacles.

3. Emotional Intelligence: Empathy, self-awareness, and emotional regulation are crucial for understanding clients’ emotions and building rapport. Questions may explore your emotional intelligence and how you manage your own emotions in a coaching relationship.

4. Goal-Setting and Planning: Life coaches assist clients in setting meaningful goals and creating action plans. Interviewers may inquire about your experience in goal-setting and planning processes, including how you track progress and motivate clients.

B. Answer Questions Based on Real-Life Examples and Experiences from Your Background

One effective way to demonstrate your qualifications during a life coaching interview is by answering questions using real-life examples and experiences from your background. This approach allows you to showcase your expertise and provide tangible evidence of your abilities. Here’s how you can do it:

1. Prepare Relevant Stories: Reflect on your past experiences as a life coach or in related fields. Identify stories that highlight your skills, achievements, and personal growth. These stories should align with the competencies being assessed.

2. Structure Your Responses: When answering interview questions, structure your responses using the STAR (Situation, Task, Action, Result) method. Describe the situation or challenge you faced, explain the task at hand, outline the actions you took, and share the positive results achieved.

3. Be Authentic: While it’s important to showcase your capabilities, remember to be authentic and genuine in your responses. Interviewers value honesty and transparency. Share stories that truly represent your abilities and values as a life coach.

4. Connect with the Coaching Competencies: As you respond to questions, explicitly connect your experiences to the competencies being assessed. This demonstrates your understanding of the role and your ability to apply relevant skills in real-life scenarios.

By answering questions with real-life examples and experiences, you provide interviewers with concrete evidence of your capabilities as a life coach. This approach helps them assess your qualifications accurately and understand how you can contribute to their coaching team.

For additional resources on life coaching competencies and interview preparation, you may find the International Coach Federation (ICF) website helpful. The ICF is a globally recognized authority in the coaching industry, providing valuable insights and standards for professional coaches.

Remember, the interview is an opportunity to showcase your skills and passion for life coaching. By adequately preparing and using relevant examples from your background, you increase your chances of making a positive impression on potential employers or training programs.

– International Coach Federation (ICF):

After the Interview: Following Up and Evaluating Your Performance

Once you have completed an interview, it is important to take proactive steps to follow up and evaluate your performance. This will not only show your gratitude for the opportunity but also provide you with valuable insights for future interviews. In this section, we will discuss two essential steps to take after an interview: sending a follow-up thank you note or email, and evaluating how well you answered each question.

Send a Follow-up Thank You Note or Email to Show Your Gratitude for the Opportunity

Following up with a thank you note or email is a courteous gesture that can leave a lasting impression on the interviewer. It demonstrates your appreciation for their time and consideration. Here are some tips to craft an effective thank you message:

  • Address the interviewer(s) by name and express your gratitude for the opportunity to interview for the position.
  • Mention specific aspects of the interview that you found interesting or valuable.
  • Reiterate your interest in the position and highlight why you believe you are a good fit.
  • Keep the tone professional and concise, aiming for a length of about one to two paragraphs.
  • Proofread your message carefully to ensure it is free from any grammatical or spelling errors.

Sending a thank you note or email within 24 hours of the interview is recommended. It not only shows your professionalism but also keeps you fresh in the interviewer’s mind as they make their decision. Remember, this follow-up communication can make a positive impact on your overall candidacy.

Evaluate How Well You Answered Each Question and Consider Areas of Improvement

Self-evaluation is an essential step in improving your interview skills. Take some time to reflect on your performance and consider the following points:

  • Review each question asked during the interview and assess how well you answered them. Did you provide clear and concise responses, or were there areas where you could have been more articulate?
  • Consider the overall flow of your answers. Were you able to convey your skills, experiences, and qualifications effectively?
  • Take note of any questions that caught you off guard or that you struggled to answer. These can indicate areas where you may need to enhance your knowledge or prepare more thoroughly for future interviews.
  • Reflect on your body language and non-verbal cues. Were you attentive, engaged, and confident throughout the interview?

By evaluating your performance in these areas, you can identify strengths to build upon and weaknesses to address before your next interview. It is also beneficial to seek feedback from a trusted friend or mentor who can provide an objective perspective on your interview skills.

Remember, each interview is an opportunity for growth and improvement. By sending a follow-up thank you note or email and evaluating your performance, you demonstrate professionalism and commitment to self-improvement. These steps will help you make a positive impression and increase your chances of success in future interviews.

For further resources on interview preparation and self-improvement, consider visiting reputable websites such as:

Remember, continuous improvement is key to achieving your career goals. Good luck with your future interviews!

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