SKILLS YOU WILL GAIN
- Coaching models
- Coaching employees for personal improvement
- Coaching communication techniques
- Bonus coaching insights and tools
ABOUT THIS COURSE
Research conducted over decades by the Gallup Organization shows clearly that the number 1 factor that determined the job satisfaction and performance of valuable employees, and therefore leads them to grow with the organization, is the relationship they have with their boss. That’s you!
If you want happy, productive employees who contribute to the organization and fulfill their potential, it’s time to take your role as a manager beyond simply managing their behavior or responsibilities, and instead facilitate their development—as a coach.
Being a coach isn’t about simply developing your employees skills or careers, it’s about helping them grow as a person. It means you are personally invested in their wellbeing and development. Being a high-performing manager is not about telling your employees what to do and providing feedback only during annual performance reviews. It means taking responsibility for their performance and success by partnering with them to chart a course to desired outcomes and supporting them along the way.
The time you invest in coaching your employees will reduce the time you spend putting out fires, handling issues, and compensating for low performance.
Don’t be a coach…
… just because 70% of employee learning and development happens on the job, not through formal training programs
… Or because 63% of organizations are using internal coaching because the benefits are numerous
… Or because leaders who implemented coaching effectively and frequently improved results for their business by a staggering 21% compared to managers that do not use coaching.
Become an employee performance coach because of the direct impact it will have on your relationships, your staff’s performance, and your organization’s long-term success.
This program will provide best practices for coaching your employees, including:
- How to approach the relationship and develop a strong relationship of trust
- Exactly how to structure the process, including scripts, assessments, and templates.
- Effective communication techniques
- How to establish goals, expectations and what needs improvement
Plus, you’ll learn a proven done-for-you coaching process for creating an employee performance improvement plan, including:
- Establishing Performance Expectations
- Assessing Employee Needs
- Analyzing Performance
- Providing Feedback
STUDENTS WHO COMPLETE EVERY LESSON IN THIS COURSE WILL RECEIVE AN OFFICIAL CERTIFICATION FROM TRANSFORMATION SERVICES, INC., AS WELL AS THE CERTIFIED EMPLOYEE PERFORMANCE COACH LOGO TO USE IN HIS/HER MARKETING MATERIAL. SEE THE FINAL LESSON IN THIS COURSE FOR INSTRUCTIONS.
So, are you ready to help your employees increase their performance and enhance their careers? If so enroll now, we look forward to seeing you in the course!
Guarantee: We know you will love this course. However, we offer a no-questions-asked 30-day money-back guarantee if the course does not meet your needs for any reason.
COURSE CURRICULUM
- Intro to Employee Coaching
- REQUIRED: Agreement, Disclaimer and Code of Ethics
- Coaching Skills
- Establishing the Coaching Relationship
- Initial Conversation Outline
- Self-Awareness: Avoiding Biases
- Self Awareness Avoiding Biases
- Life Coaching Disclaimer and Code of Ethics.
- All Course Documents in One Handy Place
- S.M.A.R.T. Goals Model
- SM.A.R.T. Goals
- The GROW Model
- The GROW Model
- Establishing Performance Expectations
- Performance Expectations Template
- Assessing Employee Needs
- Employee Needs Assessment
- Training Plan Template
- Analyzing Performance
- Performance Analysis
- Performance Analysis Template
- Performance Discussion and Feedback
- Performance Discussion and Feedback
- Performance Discussion Template
- Effective Listening: Active, Reflective, Paraphrasing
- Effective Listening
- Empathetic Listening
- Communication Techniques for Difficult Conversations
- Communication Techniques for Difficult Conversations
- The Power of Questions
- Types of Coaching Questions
- Coaching Questions
- Empathetic Listening
- Locus of Control and Circle of Influence
- Locus of Control
- Getting in the Right State
- Bonus Tools
- Wheel of Life
- Brainstorming
- Determining Goals
- Congratulations!
- IMPORTANT: How to Receive Your Official Certificate